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No small print
How we handle bookings, payments, changes, and your personal data — written plainly, so you know where you stand before you commit to anything.
Nothing is charged until you have the full cost and what it covers in writing.
What you get back depends on how much notice we have, and on our suppliers.
We strongly recommend comprehensive cover for every traveller.
We collect what we need to plan your trip, and nothing else.
How we keep trips running safely and respectfully.
These policies describe how we work. The terms that apply to your trip specifically — deposit amount, balance due date, and cancellation charges — are the ones written on your own booking confirmation. If anything here is unclear, ask us before you pay.
Anything unclear?
We would rather answer a question twice than have you find out something at the airport. Send us anything you want clarified and we'll put the answer in writing.
